Customer Success ROI Calculator

Prove the value of your Customer Success (CS) program with our free Return on Investment (ROI) Value Calculator!

How Do I Prove the Value of Our Customer Success Program? #

One of the questions we get asked all the time is how do you prove the value of customer success in your organization and how to prove the value of investing in your customer success program?

Investing in customer success is a big commitment of time and resources for your organization. Your leaders, executives and investors all want to be clear on the value that they’re going to get and the return that they should expect for those investments. And it’s very hard for most organizations to quantify that.

Investing in customer success services, consultants, and professional development is also a big commitment and you need to be clear on the value that you’re going to get from those investments as well.

ROI Value Calculator #

We’ve developed an ROI calculator that clearly defines and demonstrates the value that investing in your customer success program will have on your organization.

Additionally, it can demonstrate to you the value of hiring Success Chain to accelerate your customer success program and impact will accelerate the benefits to your organization.

Get Your Free Customer Success ROI Value Calculation #

We invite you to contact us so we can walk you through the ROI calculator. So that you can prove and demonstrate the value that customer success will have in your organization and how success she can help get you there.

The process takes about 25 minutes. During that time, we’d walk you through the interactive online calculator. And we ask a series of questions to quantify the exact impact that customer success can have in your organization.

It’s completely confidential and there’s absolutely no obligation to move forward with our services.

Share Your Calculator Internally to Prove the Value of Your Customer Success Program #

At the end of the calculation you will have a very clear value proposition for your customer success program. And we send you a link to your calculator where you can go through and edit it or share internally to help prove the value of your customer success program. So there’s absolutely no risk to you.

Why Do We Give Away Free ROI Calculations? #

You may wonder why we would spend our time giving out free value calculators to customers.

The answer is, we know a lot of people who sit with us will not move forward with our services and that’s completely okay.

But we also know that many people who do need with us will in fact move forward with our services because they can see the value that we can bring to their organization, and the value of the customer success program can have on their bottom line.

And every time that we do these calculations, we get smart about customer needs in the industry and how to be better thought leaders. So, we’re very excited to meet with you and go through and help develop your own custom ROI calculation.

Schedule Your Free Customer Success Value Calculator Meeting! #

We invite you to contact us so we can walk you through the ROI calculator and come up with a custom calculation just for you.