Webinar Description #
Customer Success professionals need to get their audiences (customers, management, coworkers, and partners) to listen, like you, and do what you want. You need to find the right words to make this happen. This is an area where many CS teams and professionals struggle.
This fun, informative, and inspiring webinar teaches customer success professionals how to use the fine art and subtle science of storytelling to better connect with your audience.
Meet Your Presenters #
Chuck GoldstoneCEO, Chuck Goldstone Strategies & Stories
Chuck Goldstone is CEO of Chuck Goldstone | Strategies and Stories and a game-changing author, communications strategist, entrepreneur, radio commentator, and mentor who helped domestic and global organizations, from startups to international giants in nearly every industry and on nearly every continent, develop business strategies and memorable and compelling stories that get attention of markets and investors.
His internationally acclaimed Master Class in Core Story and Strategy (www.chuckgoldstone.com) has helped propel thousands of companies toward success, providing them with the insights and tools engage, make their stories clear and memorable, and drive the right audiences to action.
He is founder and host of a global entrepreneurial roundtable, which has fueled over 6000 connections, collaborations, referrals, job and funding leads, and serendipitous crossing-of-paths (www.chucksroundtable.com)
Sue Nabeth MooreCo-Founder, Success Chain
Sue Nabeth Moore is an active and passionate evangelist of customer success in Europe. Sue has created and delivered various consultancy services around customer success and change management and has delivered numerous customer success and software adoption training programs, including the first-ever program in the world for a Bachelor’s Degree in Customer Success.
Sue is the founder and co-organizer of different customer success events in Europe to help spread the CS word: meetups in Paris and Lisbon, the French summit, Engage Paris, and Customer Success Europe (now merged with CS Network).
Jason Whitehead, Co-Founder, Success Chain
Jason is a passionate thought leader in the field of customer success and software user adoption. His 25+ years of experience leading technology implementation and adoption programs has given him the expertise to help organizations overcome the largest challenge they face – getting people to use technology to deliver results.
Jason is a frequent speaker at customer success conferences in the US and Europe. He is the co-host of a popular podcast, “The Jasons Take On…” that advocates for bold customer success programs.