Save Smart: The User Adoption Rescue Plan for Failing Software Implementations

Revive struggling IT systems by increasing user adoption, engagement, and long-term success.

When Things Don’t Go as Planned

Sometimes software launches don’t go as planned. Low user adoption, unmet expectations, and disengaged teams can lead to frustration and stalled projects.

The Save Smart program is designed to turn around struggling implementations by identifying adoption barriers, providing re-engagement strategies, and making sure users have the support they need to get back on track.

The Problems You Need Solved

Low User Adoption:

Poor initial rollout, insufficient training, or resistance to change can cause users to disengage, resulting in low adoption and underutilization of the software.

Unmet ROI Expectations:

Without proper adoption, organizations often fail to realize anticipated business benefits, resulting in poor ROI and unmet expectations that fall short of initial promises.

Frustrated Users and Stakeholders:

When software fails to meet users’ expectations or is difficult to use, it often results in frustration, ongoing complaints, and even abandonment of the system.

Our Approach

The Save Smart program works as an organizational change agent to assess, address, and resolve the factors contributing to poor adoption.

We use a mix of user feedback, adoption analysis, and targeted engagement programs to identify barriers and opportunities, and create a practical plan to move forward successfully.

Our focus is on empowering your internal project team to be effective change champions.

Assessment and Diagnostics

We conduct an in-depth evaluation of your current adoption status, pinpointing the barriers that have hindered adoption thus far and identifying opportunities for improvement.

Customized Engagement Strategies

Based on our assessment, we develop targeted interventions to help your project team address pain points and motivate users to engage with the system.

Training and Coaching for Project Teams

Instead of working hands-on to retrain end users, we train and coach your internal project team, providing them with the skills, strategies, and support they need to facilitate adoption efforts effectively and act as change champions within the organization.

Why Choose Save Smart?

  • Revive Struggling Systems: Turn your struggling implementation into a success with targeted, practical interventions.
  • User-Centered Approach: Our approach puts users at the center, focusing on their needs, frustrations, and how we can better support them.
  • Comprehensive Recovery: With a combination of assessment, hands-on workshops, and communication support, we provide everything needed to get your software adoption back on track.