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    Tag: Technology

    Success Chain

    Why is User Adoption so Hard?

    Most organizations are surprised by how difficult it is to get people to adopt new technology. The worst mistake people make The biggest mistake many…

    Jason Whitehead
    Success Chain

    5 Steps to Build High-Impact Customer Success Playbooks

    It is time to rethink some major assumptions and turn conventional wisdom on its head when it comes to how buyers and sellers of software…

    Jason Whitehead
    Success Chain

    Customer Success Managers Must Be Experts in User Adoption

    Karen Russell’s insightful article, “6 Mistakes That Can Sabotage The Success Of Your Customer,” sums up a lot of the problems we often see with…

    Jason Whitehead
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